Changing Your Registered Email ID

Steps to Change Your Email ID

1. Navigate to the profile section by selecting Settings from the main menu.

2. Under the Profile section, you’ll find the option to change your registered email and Click on Change Email.

3. A popup will appear where you need to enter your new email address.

4. To confirm the change, enter your current password as well.

5. After entering the correct details, click Submit.

6. You will then see a notification with options to either resend the verification email or cancel the email change request.

Verification Process

• Verify Your New Email:
  The new email address you provided will receive a verification email. Please check your inbox and follow the instructions to verify the new email address.

• Notification to Old Email:
  Simultaneously, a notification email regarding the change will be sent to your old email address.

Post-Verification

• Login and Confirmation:

  • After successfully verifying the new email, you will be redirected to the login page.

  • You will also receive a confirmation email regarding the change.

• Session Termination:

  • For security reasons, your current session will be terminated, and you will be logged out from all browsers and devices.

Note:

• Sub-Users:

  • All sub-users in your account can update their email addresses following the same steps.

• Email Restrictions:

  • Please note that you cannot change your email to another email address that is already registered with Mailercloud.

If you encounter any issues during the process, feel free to reach out to our support team for assistance.