How to Set Frequency Capping for Email Campaigns

Manage how often emails are sent to the same contact by configuring frequency capping settings in Mailercloud.

The Frequency Capping Settings feature helps control how often emails are sent to the same contact, ensuring compliance with best practices.

Key Features:

  • Set a maximum number of emails per contact

  • Define the interval (in hours) between emails

  • Prevents overwhelming subscribers with excessive emails

How to Configure:

  1. Navigate to Account Settings > Preferences.

  2. Locate the Frequency Capping section.

  3. Set the desired email limit and time interval.

  4. Save your settings.

Benefits:

  • Improves subscriber experience.

  • Reduces email fatigue and unsubscribes.

Common Mistakes to Avoid:

  • Setting limits too low or too high, impacting engagement.

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