Adding New Contacts to Mailercloud

Adding Contacts in Mailercloud:

To create a new contact list, you can follow the step-by-step instructions or refer to the accompanying video guide. 

Step 1: Create a Contact List

1. Go to your Mailercloud Dashboard.

2. Navigate to the Audience section and select List from the drop-down.

3. Click Create New List.

4. Enter a unique name for your list.

5. Choose your list type:

   • Normal – for standard email marketing.

   • Suppressed – to exclude contacts from campaigns.

6. Select the contact category:

   • Active

   • Bounces

   • Suppressed

   • Unsubscribe

   • Spam Complaints

   • Abuse

7. Click Continue to proceed.

Step 2: Add Contacts to the List

Mailercloud provides three simple methods:

Option 1: Upload a CSV File

• Click Start an upload.

• Select your CSV file.

• Click Continue after upload completes.

Option 2: Copy and Paste

• Click Copy and paste.

• Paste your contacts (e.g. email, first name, country, city).

• Click Continue to confirm.

Option 3: Add Individual Contacts

• Click Add Individual Contacts.

• Fill in the subscriber form.

• Click Continue to save.

Step 3: Map Contact Details

Ensure accurate data alignment:

• Match columns from your file to the correct Mailercloud properties (e.g. “First name” to "First Name" field).

• This step improves personalization and email targeting.

Multi-List Contact Management

You can now add or remove a contact from multiple lists using the multi-select option in the Edit Contact page.

• This allows for easy reassignment without needing to delete or re-import the contact.

By following these steps, you can easily build and maintain high-quality contact lists in Mailercloud. Need help? Watch our video guide or reach out to our support team.