--- title: "How to Track Advanced Automation Reports" description: "This article explains how to track the progress of advanced automation workflows in Mailercloud, review every action taken on your contacts in the Activities tab, and export the filtered activity list." url: https://help.mailercloud.com/en/articles/9-how-to-track-advanced-automation-reports collection: "Automation" updated: 2026-10-22 language: en --- # How to Track Advanced Automation Reports This article explains how to track the progress of advanced automation workflows in Mailercloud, review every action taken on your contacts in the Activities tab, and export the filtered activity list. Monitoring the progress of your advanced automation workflows and deriving actionable insights is crucial for optimizing email deliverability, engagement, and conversion rates. Follow these steps to track the reports of your advanced automation campaigns: 1. Log in to your Mailercloud account. 2. From the dashboard's left side menu, locate and click on "Reports," and then select "Automations." ![automation report](https://6147742.fs1.hubspotusercontent-na1.net/hubfs/6147742/automation%20report.jpg) 3. 3\. On the next screen, navigate to the "Advanced" tab. ![report-advnc-tab](https://6147742.fs1.hubspotusercontent-na1.net/hubfs/6147742/report-advnc-tab.jpg) 4. Here, you will find a list of your advanced automation workflows. To access a detailed report for a specific automation flow, click on "View Report" next to the desired workflow. This report presents valuable metrics and analytics that help you assess the performance of your automation campaign. ![prevw-dropdwn](https://6147742.fs1.hubspotusercontent-na1.net/hubfs/6147742/prevw-dropdwn.jpg) 5. Additionally, you can preview a particular automation flow by selecting the action dropdown and choosing "Automation Preview." This feature enables you to visualize the sequence and content of your automation flow, aiding in fine-tuning and refining your strategy. 6. It is crucial to regularly track and analyze the reports of your advanced automation campaigns. These reports provide insights into the effectiveness of your workflows. Use the data-driven insights gained from these reports to make adjustments and optimizations, ultimately enhancing the success of your email automation initiatives. By following these steps and actively monitoring your advanced automation campaign reports, you can make informed decisions and continuously improve the performance and impact of your email automation efforts. ### Reviewing contact activity in the Activities tab The report also records every individual action your automation has taken on each contact. This is where you find out exactly what happened to a specific person, and why a particular email did or did not reach them. 1. Open your automation report and click on the "Activities" tab. Every action the automation has performed is listed here, newest first, showing the contact it affected, the status of that action, the action itself, and when it happened. ![Activities tab in an advanced automation report](https://staticfiles.gleap.io/p62bdc487f00b73005bd20639/WPIg3FQoD2zYrj6ymlbNVFTsHArSESlkbbudasBfQhTPFOzZxalUMwaCw73aNfvzHl1DWlgZFMJ.jpg) 2. Click on the filter icon at the top right to open the filter bar. You can combine any of the four filters, "Search Contacts," "All Status," "All Actions" and "Date range," to narrow the list down to exactly what you want to see. ![Activity filters: search contacts, status, actions and date range](https://staticfiles.gleap.io/p62bdc487f00b73005bd20639/4Bc6VqJ0nN9zhX5hd0pO8BWCjMOkeTqTIJCc5VJ74RdRE3DSZTyL1TgORgI66Fs9r1DQCenlQRy.jpg) 3. Use the "All Status" dropdown to show only one kind of outcome. - **Success** - the step ran as intended for that contact. - **Skipped** - the step did not run for that contact, and the reason is shown next to it. - **Completed** - the contact reached the end of the automation flow. - **Delayed** - the contact is currently waiting at a delay step or a condition step. ![Status filter options in the Activities tab](https://staticfiles.gleap.io/p62bdc487f00b73005bd20639/DmRBDd79R84H5VvFMVZyjrTJI2A9wa5w3PrWD3YfH4r2uIcnfMOMURX4dmyPX0QUD6Kjwto15AK.jpg) 4. Use the "All Actions" dropdown to show only one kind of step: "Send mail," "Add to list," "Remove from list," "Delete contact," "Update contact," "Wait for the time period," "Wait till a specific time," "Add tag" or "Remove tag." ![Action filter options in the Activities tab](https://staticfiles.gleap.io/p62bdc487f00b73005bd20639/e1dpLhJbe2fuPaPCGRwNMcDWk3HrVWJmmdBoAxunolGoRLHGcN5FntuqGByDBmVVSTQulvYZIEm.jpg) 5. Select "Skipped" when you want to find out why a contact did not receive a particular email. The Action column names the step that was skipped and the reason for it, for example "Skipped - Contact not found." ![Activities filtered to skipped contacts, showing the reason](https://staticfiles.gleap.io/p62bdc487f00b73005bd20639/skq4Gcth0nrK6cWafiFEUs819Emq7FwGtSxfOTblp7lilJrXiO7nVO43GGGSSMzIkYXG3mce5Gc.jpg) ### Exporting the activity list You can download the activity list at any time, and the file always matches what you are looking at on screen. 6. Click on "Export." The export contains exactly what your filters are currently showing, not the whole activity history. In the example below the "Skipped" filter is applied, so the confirmation offers 6,146 activities instead of all 13,010. ![Confirm Export dialog showing the filtered activity count](https://staticfiles.gleap.io/p62bdc487f00b73005bd20639/jTiu9OcospcNtgCRtsQ8VlQ7zkAIRNqzvq5KaQGksLytngkbajvhom7dZBpKebDb4ENI1KmczDp.jpg) 7. Click on "Confirm" to start the export. Mailercloud prepares the file in the background and emails it to the address on your account once it is complete, so you do not have to wait on the page. ### Important notes - The export mirrors the screen. Clear your filters first if you want the complete activity history in the file. - A reason is recorded only against a "Skipped" row. Success, Completed and Delayed rows carry no reason, because nothing failed. - The count in the confirmation message tells you how many rows the file will contain, so you can check your filters before you export. If you encounter any difficulties or have further inquiries regarding automation activity and exports, please don't hesitate to reach out to our support team. We are here to assist you every step of the way.