FAQ's

Get detailed information on the most frequently asked questions regarding mailercloud

What is webform code for customization ?

What is contact suppression and how to suppress a bulk data from Mailercloud

Why we are putting unsubscribe link in the template and How to remove the unsubscribe users from the list ?

Which are the best tool to check subject line ?

What is the importance of maintaining good open rate in email marketing and what is the best practice to improve the open rate?

What is the process to change or edit the text of the unsubscribe link or button?

What does advanced email automation mean?

How to download the email campaign reports?

How to trigger email automation with a form submission?

Can the same contact be on multiple email lists?

Does Mailercloud allow the account owner to control the lead scoring system, instead of the Mailercloud algorithm doing it?

Can I implement tags at the contact level?

Can we have multiple domains and email addresses to send email marketing campaigns?

How to search email IDs in the email contact list?

How to receive a notification when someone fills out and submits the web form?

Can a welcome email automation series get triggered when a contact either subscribes to the related list through the API or is added manually or imported?

Can we choose a particular list while creating an autoresponder series?

Why does one campaign enter the queue while running two campaigns simultaneously?

Can I move the contacts from one segment to another?

Can the web forms be deleted?

How to build a pop-up web form?

How to edit the thank you message that will appear after a contact submits the web form?

What are the main differences between the web forms?

Is it possible to activate a double opt-in confirmation to a web form or a contact list?

How and where to integrate a web form into a website?

How to clean the contact lists?

How long does it take to create a Mailercloud account?

What is the Mailercloud dashboard?

How many types of email campaigns can I run?

What steps must I complete before sending my first email campaign?

When do my emails get marked as spam?

What should I do if I face any problem with Mailercloud? 

How can I edit my existing pixel?

What should I do before creating a new conversion pixel?

What are the types of pixels?

Can I set automatic replies to the emails?

How I can track the performance of my running autoresponder campaigns?

How many webforms, segments and lists can be set for automation?

Can I set automation to the contacts that I have imported?

What happens when I set the first delay during automation?

What more should I know before setting automation? 

How to add a contact list or Audience? 

Can I delete and create a new contact list in my existing plan?

Should I authenticate the domain before creating the contact list?

Why is my segment list not showing the recent update?

What is the difference between segment listing metrics and segment summary? 

What are the conditions that I can set for my segment lists?

Can I add contact properties after adding the contacts?

What is the significance of including contact properties?

What are the use cases for creating custom fields or contact properties?

Can I track my email campaign performance?

When should I schedule my email campaigns?

What is Contact Rating?

Why do I need Contact Rating?